Litigation & Alternative Dispute Resolution (ADR)

Casepal Legal Southafrica

Mediating disputes and negotiating settlements requires structured case tracking, secure document management, and seamless communication between parties. Whether handling commercial disputes, labor conflicts, or family mediations, CasePal keeps everything organized—so you can focus on resolving conflicts efficiently, not chasing paperwork.

All Case Documents in One Place – No more lost agreements, mediation records, or negotiation drafts.
Automatic Reminders – Never forget a mediation session, deadline, or follow-up.
Secure & Confidential – Track case progress, manage communication, and handle billing—all within a secure system.

📌 An ADR Case – Walkthrough Example

🔹 Case: You are mediating a commercial dispute between two business partners over contractual disagreements.

1️⃣ Step 1: Client Onboarding & Case Setup

✔ Enter the dispute details into CasePal’s intake form (Disputing Parties, Case Type, Issues to Resolve).
✔ The system automatically creates a case file where you can store all mediation notes, agreements, and legal documentation.
✔ Both parties receive an email with a secure portal link to create their password and log in.

2️⃣ Step 2: Gathering Case Details & Document Management

✔ Upload contracts, settlement agreements, financial statements, and legal documents.
✔ Clients can submit their supporting evidence and proposals directly through their portal.
✔ Assign tasks to assistants or paralegals for drafting settlement proposals or researching relevant case law.

3️⃣ Step 3: Managing Sessions & Resolution Timeline

✔ Schedule mediation or arbitration sessions and sync them with CasePal’s calendar.
✔ CasePal automatically notifies both parties and legal representatives about upcoming sessions.
✔ Track case progress, ensuring that agreements are met, deadlines are respected, and follow-ups are scheduled.

4️⃣ Step 4: Secure Communication & Case Updates

✔ Clients log into their secure portal to track case updates, review agreements, and send messages.
✔ Every time a milestone is updated (e.g., session completed, agreement drafted, resolution reached), parties receive an automatic email notification.
✔ All discussions, negotiations, and final agreements are stored securely for future reference.

5️⃣ Step 5: Billing, Invoicing & Payment Collection

✔ Bill per hour, session, or flat fee depending on the dispute resolution process.
✔ Send quotes/estimates before mediation begins.
✔ Clients pay online via EFT, credit card, or mobile payment, and all transactions are tracked inside CasePal.

The Result? Your mediation cases stay structured, sessions are well-managed, and agreements are securely documented.

🔹 What CasePal Does for ADR Lawyers & Mediators

Dispute & Case Tracking – Manage commercial, labor, and family dispute resolution cases.
Task & Deadline Management – Assign and track tasks for mediation meetings, document review, and agreement drafting.
Secure Client & Case Collaboration – Ensure smooth communication between all parties involved in the dispute.
Document Storage & Agreement Management – Securely upload mediation notes, settlements, and dispute records.
Billing & Payments – Invoice per session, hourly rate, or flat fee, send estimates, and track payments.

CasePal helps ADR professionals focus on resolving conflicts, not administrative work.

FAQs – ADR Lawyers & CasePal

1️⃣ Can I schedule multiple mediation sessions in CasePal?

Yes! You can set up mediation dates, arbitration hearings, and follow-up sessions with automatic reminders.

2️⃣ Can both parties track progress in CasePal?

Yes! Parties can log into their secure portal to review updates, upload documents, and communicate confidentially.

3️⃣ Can I set different billing rates for different mediation types?

Yes! You can bill per hour, per session, or set a fixed dispute resolution fee.

4️⃣ Does CasePal support legally binding settlement agreements?

Yes! You can store, track, and retrieve signed agreements for compliance and future reference.

5️⃣ Is confidential client data secure?

Absolutely! CasePal uses bank-level encryption to protect all mediation records, agreements, and case files.

CasePal Goes Beyond ADR Case Management

🚀 Extra Services for ADR Professionals

🔹 Law Firm & Mediator Websites – Get a professional WordPress website optimized for dispute resolution clients.
🔹 Cybersecurity & Data Protection Training – Ensure sensitive dispute negotiations remain confidential.
🔹 IT Support – Setup, troubleshooting, and legal document storage integrations.
🔹 Digital Marketing for ADR Firms – Google Ads, SEO, and LinkedIn marketing to attract mediation clients.

💡 ADR is about efficiency—CasePal helps you resolve disputes smoothly.